WaitWise

Terms of Service

General Terms and Conditions

Effective Date: September 24th 2024. Welcome to Waitwise! These Terms of Service govern your use of our website and services located at https://waitwise.io. By accessing or using our services, you agree to comply with and be bound by these terms. If you do not agree with any part of these terms, you must not use our services.

1. Acceptance of Terms

By using Waitwise, you affirm that you are at least 18 years old or have the consent of a parent or guardian. If you are using the service on behalf of an organization, you represent that you have the authority to bind that organization to these terms.

2. Services Provided

Waitwise provides a virtual queue management system that allows users to join lines in real-time, schedule appointments, and receive notifications based on their current location and traffic conditions. Our services include but are not limited to:

  • Virtual queue management
  • Appointment scheduling
  • Customer reporting tools

3. User Responsibilities

You agree to use our services only for lawful purposes and in accordance with these terms. You will not:

  • Use the service in any way that violates any applicable federal, state, local, or international law or regulation.
  • Impersonate or attempt to impersonate Waitwise, a Waitwise employee, another user, or any other person or entity.
  • Engage in any other conduct that restricts or inhibits anyone’s use or enjoyment of the service, or which may harm Waitwise or users of the service.

4. Account Registration

To access certain features of our services, you may be required to create an account. You agree to provide accurate, current, and complete information during the registration process and to update such information to keep it accurate, current, and complete. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.

5. Intellectual Property Rights

All content, trademarks, and other intellectual property on our website and services are the property of Waitwise or its licensors. You may not reproduce, distribute, modify, create derivative works of, publicly display, publicly perform, republish, download, store, or transmit any material from our services without prior written consent.

6. Termination

We reserve the right to terminate or suspend your access to our services immediately, without prior notice or liability, for any reason whatsoever, including if you breach these terms.

7. Limitation of Liability

To the fullest extent permitted by applicable law, in no event shall Waitwise be liable for any indirect, incidental, special, consequential damages arising out of or in connection with your use of our services.

8. Indemnification

You agree to defend, indemnify and hold harmless Waitwise and its affiliates from any claims, losses, liabilities, damages, costs or expenses (including reasonable attorneys’ fees) arising out of your use of our services or violation of these terms.

9. Changes to Terms

We may revise these Terms of Service from time to time at our sole discretion. We will notify you about significant changes in the way we treat personal information by sending a notice to the primary email address specified in your account or by placing a prominent notice on our site.

10. Governing Law

These Terms shall be governed by and construed in accordance with the laws of [Insert Jurisdiction], without regard to its conflict of law principles.

11. Contact Us

If you have any questions about these Terms of Service, please contact us:

  • By email: roryb@waitwise.io
  • By visiting this page on our website: https://waitwise.io/contact-us/ 
  • By phone: 876-391-7043

These Terms were last updated on September 24, 2024